FAQ

Do not have any coupon code? Don't worry! You can check the home page to see if there is a coupon code for the specific series. Or you can join us in the newsletter to get your own 10% coupon code. You can simply find the joining bar at the bottom of the home page.

Lucky you! To use your coupon code, please add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box field in the checkout process to enter your code, then just click “apply”. Please note that only one promotion code can be entered for a given order. Coupon codes cannot be used for orders already placed.

If your order item is available, it will usually be processed the order within 1-2 business days (except on weekends and holidays) from receipt of payment. You will receive a Shipment Confirmation E-mail containing the tracking numbers once your order has shipped. You can track the order details from the account page.

Once your order is in transit, you will receive your order within 2-10 business days(depending on the delivery service). If you have not received the products for more than 10 days, please chat with us online, call us at 909-503-9060, or contact us at cs@smafan.com. we will be happy to resolve the issue immediately.

It has standard US plumbing connections, making it suitable for most American bathrooms and easy to install. If you have met any problems with installation, please chat with us online, call us at 909-503-9060, or contact us at cs@smafan.com for further assistance.

Our shower mainly has a rainfall spray pattern. Some will also feature a waterfall spray pattern to provide you with an extraordinary shower experience.