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You must report any damaged or missing items within 3 business days of receipt by contacting us at contact cs@smafan.com. You also must keep the original box & packing material in the event the shipping carrier requires an investigation or if we require you to ship the original item back. In some cases, we may need a customer’s help to confirm why this is happening. We appreciate your cooperation and patience through this process.

Yes, Smafan provides outdoor ceiling fans that can be remote controlled ,allowing you to control the fan speed and direction from a distance. Additionally, there are also smart outdoor ceiling fans that can be controlled through a mobile app or voice assistant, such as Google Home and Amazon Alexa.

Absolutely! Our Smafan office ceiling fan can be angled up to 25°~27° during installation, providing optimal airflow and circulation in your workspace. Just keep in mind that if you need a steeper angle, a longer extended downrod may be necessary to ensure proper installation.

Smart ceiling fan works with Amazon Alexa, Google Assistant, Siri Shortcuts and Carro Home App, which help you easily adjust the fan speed, light on/off/dim, reverse fan direction and set a timer&schedule, control your wifi ceiling fan with simple voice command like: "Hey Alexa, turn on my bedroom ceiling fan".