Induction Cooktop

Induction Cooktop

Discover the future of cooking with our cutting-edge Induction Cooktop collection. Elevate your culinary skills with precision and efficiency. Shop now for sleek, energy-efficient, and...

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FAQ

How can I use the coupon code?

Lucky you! To use your discount code:
1. Copy the discount code from the product page.
2. Add all of your glam goodies to your shopping cart and begin the checkout process.
3. There will be a box field in the checkout process to enter your code, then just click “apply” to apply the discount code at checkout.Please note that order discount codes cannot be combined with other discounts. Only one code can be applied per order. Discount codes cannot be used for orders already placed.

What if the products I've received are damaged or missing items

You must report any damaged or missing items within 3 business days of receipt by contacting us at contact cs@smafan.com. You also must keep the original box & packing material in the event the shipping carrier requires an investigation or if we require you to ship the original item back. In some cases, we may need a customer's help to confirm why this is happening. We appreciate your cooperation and patience through this process.

How long will it take to receive my order?

Once your order is in transit, you will receive your order within 2-10 business days(depending on the delivery service).If you have not received the products for more than 10 days, please chat with us online, call us at 909-503-9060, or contact us at cs@smafan.com. we will be happy to resolve the issue immediately.

How do I track my order?

Please login to your account and click on your order details to view the tracking number for your order.

Why is my discount code invalid?

1. The discount code is not applicable to the specific items you want to buy
2. The discount code wasn't entered correctly
3. The discount code has expired
4. The discount code is not from Smafan's official websiteIf you have any questions, please feel free to reach out to our customer service team.

What kind of support can I expect from Smafan?

SmåFan has dedicated in searching solutions to enhance our everyday lives. SmåFan is a client-driven company; our clients’ needs are our top priority.

Have questions about our products? Contact us and talk to our helpful tech support team. Our entire team receives specialized training regularly to ensure you are receiving the best information possible.

Have something emergency to us? You can chat with us at the Online Inbox!

Can I redeem multiple discount codes?

1) Product discount codes can be combined. (Note: If an item is eligible for multiple discounts, only the largest discount will apply.)
2) Order discount codes cannot be combined with other discounts. Only one code can be applied per order.

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