Lucky you! To use your coupon code, please add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box field in the checkout process to enter your code, then just click “apply”. Please note that only one promotion code can be entered for a given order. Coupon codes cannot be used for orders already placed.

Do not have any coupon code? Don't worry! You can check the home page to see if there is a coupon code for the specific series. Or you can join us in the newsletter to get your own 10% coupon code. You can simply find the joining bar at the bottom of the home page.

Once your order is in transit, you will receive your order within 2-10 business days(depending on the delivery service). If you have not received the products for more than 10 days, please chat with us online, call us at 909-503-9060, or contact us at cs@smafan.com. we will be happy to resolve the issue immediately.

Don't worry! Our "Accessories" page has listed most of the common accessories that our customers need. If you truly have other requirements for the accessories, please chat with us online, call us at 909-503-9060, or contact us at cs@smafan.com.

To choose an extension down rod for your fan, you need to confirm the model of your fan and the length you need.

Be careful! Our down rods and fans are not compatible with the universal type, and some models' original down rod balls might not be suitable for the extension down rod.

If you don't know your type of down rod or need any other assistance in choosing an extension down rod, please chat with us online, call us at 909-503-9060, or contact us at cs@smafan.com.

Of course! You can check the "Light Cover" page in the "Accessories" bar to choose the proper light cover. Please noted that our light cover can be only suitable for the specific model from Smafan and no LED bulbs are included.